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PRIVACY POLICY

Who is responsible for processing your data?

The data controller is identified in section 1 of this Legal Notice.In accordance with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, we inform you that the data will be processed by VALGIME WERENTAL, S.L for the purposes indicated below. By accepting this privacy policy you accept all its contents.

What type of data do we have about you and how have we obtained it?

The categories of personal data that we process from customers and suppliers are:

  1. Identification data
  2. Postal or e-mail addresses
  3. Business information
  4. We do not process any specially protected data

We have obtained all of the above-mentioned data either directly from you or with your consent. You are obliged to provide us with updated data in the event of any changes.

For what purpose do we process your data?

We process the data provided to us by the persons concerned for the purpose of managing various activities arising from specific procedures carried out in the areas of sales, after-sales service, supplier management, quality of services, etc. In this way, we will use your data (including photographs) to carry out one of the following actions:

  1. Sending the information requested through the contact form on our website or any other means of contact with our company,
  2. To provide both potential customers and our customers with offers of products and services of interest to them,
  3. To carry out satisfaction surveys, market studies, etc. in order to be able to offer you the most suitable offers and an optimised quality of service, etc.
  4. To send you information of your interest via SMS, email or distribution lists.
  5. To upload images to our website and social networks where you may appear.

How long will we keep your data?

Personal data relating to individuals linked to potential customers, customers and suppliers that we collect through the various contact forms and/or collection of information will be retained for as long as their deletion is not requested by the data subject. The data provided by our customers and suppliers will be kept for as long as the business relationship between the parties is maintained, respecting in any case the minimum legal retention periods depending on the subject matter.
In any case, we will keep your personal data for the period of time that is reasonably necessary taking into account our needs to respond to issues that arise or resolve problems, make improvements, activate new services and comply with the requirements of applicable legislation. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or you have stopped using this website. After this period, your personal data will be deleted from all our systems.

What is the legitimate basis for processing your data?

Depending on the type of data processing, the basis of legitimacy is as follows:

In the event that you do not provide your personal data, we will not be able to execute your contract, fulfil your legal obligations or those of the public authorities.

To whom will your data be disclosed?

We will not pass on your personal data to any third party company that intends to use them in its direct marketing actions, except in the event that you have expressly authorised us to do so.
Please note that we may disclose your personal data to government agencies and competent authorities where we are legally required to do so or where, acting in good faith, we believe that such action is reasonably necessary to comply with legal process; to respond to any legal claim or demand; or to protect the rights of the company or its customers and the general public.
We inform you that your data will not be transferred or communicated to third parties and the company is solely responsible for its treatment and custody.
If we do provide your personal data to third parties (e.g. Internet service providers who help us to administer our website or carry out contracted services, IT support and maintenance companies, logistics companies, tax and accounting consultancies, etc.), these third parties must at all times maintain the same levels of security as we do in relation to your personal data and, where necessary, are bound by legal commitments to keep your personal data private and secure, and also to only use the information in accordance with specific instructions from the company.

Data transfers to third countries?

No data transfers to third countries are planned.

What are your rights as a data subject?

Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning him or her.

Your rights

At any time you may exercise your rights of access, rectification, suppression and other rights recognised in the aforementioned regulations, free of charge, by sending a written request to Valgime Werental S.L. Calle Játiva 12 - 1 Valencia (46002) or via the following e-mail address recepcion@moontels.com, enclosing a photocopy of your National Identity Card or equivalent document. You may request further information about the way in which we process your data by sending an e-mail to the above address. An extended version of this information is also available at our offices.