Cookie Policy

Cookies are files that are downloaded to your computer when you access certain web pages. Cookies allow moontels.com, among other things, to store and retrieve information about the browsing habits of a user or their computer and, depending on the information they contain and the way you use your computer, they can be used to recognise the user.

What type of cookies does this website use?

Depending on the purpose pursued:

• Technical Cookies: These are those that allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, making the application for registration or participation in an event, using security elements during navigation, storing content for the dissemination of videos or sound or sharing content through social networks.


• Geolocation Cookies: These are used to find out where a user is when requesting a service. This cookie is anonymous and is used, for example, when a user is looking for the closest office to the place where they are at that moment or to offer them the appropriate information depending on the country they are in.


• Personalisation cookies: These are cookies that allow the user to access the service with some predefined general characteristics depending on a series of criteria in the user's terminal, such as the language, the type of browser used to access the service, the regional configuration from which the service is accessed, etc.


• Analysis cookies: These cookies are those that are either processed by us or by third parties and allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the service offered. To do this, your browsing on our website is analysed in order to improve the range of products or services that we offer.


• Advertising Cookies: These are those that, either processed by us or by third parties, allow us to manage as effectively as possible the offer of advertising spaces on the website, adapting the content of the advertisement to the content of the service requested or to the use you make of our website. To do this, we can analyse your Internet browsing habits and we can show you advertising related to your browsing profile.

Depending on their duration, cookies can be:

• Session cookies: These are a type of cookie designed to collect and store data while the user accesses a website. These cookies are not stored on the user's computer when the session expires or the user closes the browser.
• Persistent cookies: These are a type of cookie in which the data remains stored on the user's computer and can be accessed and processed when the user leaves the website and when he/she logs back in. These cookies can be deleted at any time by the user.

Cookie Management

Many browsers allow you to activate a private mode whereby cookies are always deleted after your visit. Depending on the browser, this private mode may have different names. Below you will find a list of the most common browsers and the different names of this “private mode”:

• Internet Explorer 8 and higher; InPrivate
• Opera 10.5 and above; Private Browsing
• Google Chrome 10 and above; Incognito
• Safari 2 and above; Private Browsing
• FireFox 3.5 and above; Private Browsing

Important: Please read the help section of your browser carefully to learn more about how to activate 'private mode'. You will still be able to visit our website even if your browser is in “private mode”, however, your browsing on our website may not be optimal and some utilities may not work properly.

How to disable Cookies in the main browsers It is usually possible to stop accepting browser Cookies, or to stop accepting Cookies from a particular Service.

All modern browsers allow you to change your Cookie settings. These settings can usually be found in the 'options' or 'Preferences' menu of your browser. You can also configure your browser or email manager, as well as install free plug-ins to prevent Web Bugs from being downloaded when you open an email.

We provide guidance on the steps to access the cookie and, where appropriate, private browsing configuration menu in each of the main browsers:

• Internet Explorer: Tools -> Internet Options -> Privacy -> Settings.
• Firefox: Tools -> Options -> Privacy -> History -> Custom Settings.
• Chrome: Settings -> Show advanced options -> Privacy -> Content settings.
• Safari: Preferences -> Security.